Payment & Refunds

Payment Options

As of right now, we only accept MPesa payments via Lipa na MPesa (buy good and services) number 693529 (display name is Patrick Kariithi Karuri).

The payment process is simple under the sim card options:

  • Mpesa
  • Lipa na MPesa
  • Buy goods and services
  • Enter till no: 693529 (display name is Patrick Kariithi Karuri)
  • Enter the exact amount
  • Enter your mpesa PIN and send

Checklist

Before paying, please go through the following checklist:

  1. Confirm the item delivered is the one you ordered.
  2. Confirm that the item is as advertised, defects and all.
  3. Confirm the item fits you.

If you are comfortable with the item, continue with the payment process as described above.

Extra charges

The only extra charges we have are the delivery and courier charges; in case you will use these features.

Delivery only happens in Nairobi and the delivery charges are a fare estimate by public means from and to Nairobi, CBD.

Courier charges are the charges to deliver the package to your town of choice by public transport.

Payment

The actual payment is done on delivery or during pickup. This is when you physically receive your item and if satisfied with its condition, you then proceed to pay.

The only time payment is done before delivery is when delivering via courier services. The customer will have to pay for both the items cost plus courier charges to his town of choice from Nairobi, Kenya BEFORE we actually send the items.

Refunds

Sorry, but we don't do refunds. This is why you have to go through the checklist above before paying.

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